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O2 Reviews

Coverage: Rating - 5 Stars
Value: Rating - 4 Stars
Experience: Rating - 5 Stars
Service: Rating - 4 Stars
Overall: Rating - 5 Stars

Great Coverage, Great Service

Review by: Steve from Southampton, 12th December 2007

I've been with O2 for years, and while they may not have the best tariffs around, I've no intention of changing, largely due to the great coverage I get, their range of phones, and the great all round service I've had from them over the years. Their customer service is pretty good too, and on the few occasions I've needed to use it they've always sorted out any issues quickly for me.

Steve from Southampton gave O2 a Recommended

Coverage: Rating - 4 Stars
Value: Rating - 5 Stars
Experience: Rating - 4 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

O2 for 5 years

Review by: Rob Styles from Manchester, 14th December 2007

I have had an o2 contract mobile phone for 5 years now and within that time I have had nothing but great service from them. I my opinion their customer service is very good and the coverage is almost always very good. My current contract runs out quite soon so Im getting tempted by the o2 iphone deal. Expensive but such good fun!!

Rob Styles from Manchester gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 4 Stars
Overall: Rating - 5 Stars

O2 has to be the best

Review by: Laura from LONDON, 18th December 2007

I have been with O2 for the last year and wouldnt go back, value for money and consistent coverage, brilliant :)

Having online bills is great and saves a tree being cut down everytime i recieve a bill, easy to use and a helpful call centre for upgrades

Laura from LONDON gave O2 a Recommended

Coverage: Rating - 4 Stars
Value: Rating - 4 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

O2 Mobile Network

Review by: James_DB from Hampshire, 18th December 2007

I have been with O2 now for years, ever since they brought out Genie (who used to do a great deal back in the day with free texts).

I have only tried to change my network once (to 3 when they first appeared on the scene) and I moved back straight back to O2. I have found that the coverage is really quite good and I have never had a problem with customer service.

Most of the year O2 give good deals on the latest handsets, and if you come across a month when the deals aren't great, it might be worth waiting a month and see what they come up with. I think sometimes they are more active in the market with regard to customer acquisition and I have found it beneficial to wait sometimes until the offers are really good before upgrading my phone.

I know I could probably get a better deal from a reseller like dial-a-phone but to be honest I don't want the hassle and would rather buy my handset direct from O2.

James_DB from Hampshire gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 4 Stars
Experience: Rating - 0 Stars
Service: Rating - 3 Stars
Overall: Rating - 3 Stars

O2 - True Blue

Review by: Thomas from Salisbury, 19th December 2007

I've been with O2 for ages now, ever since the good old days of BT Cellnet and have not once had a problem with them. Signal has always been OK in my area and they have boosted reception twice in the past five years and so I now never have a problem getting through to anyone, unless I stand in a room full of mirrors.


I started out on basic PAYG and added on the 100 texts for £7 bolt-on when they were first released way back when, and I also get the equivalent of 50 free cross network minutes a month thanks to a combination of me getting 10% back on every top-up and O2 Treats.


Only really been contacted once by O2 sales people offering me a handset upgrade, I politely said I wasnt interested and respectfully they've not contacted me since. Not really used their online services much, so I've not given this a rating/

I've recently taken up a SIM-plicity contract with O2 (£20 a month) which usually is enough for me, as I dont really see myself upgrading my trusty 3220 until it finally gives up the ghost. I still use my old PAYG SIM in my old 3310 for the odd emergency call or text.

Thomas from Salisbury gave O2 a Recommended

Coverage: Rating - 4 Stars
Value: Rating - 5 Stars
Experience: Rating - 4 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

Richard Gasson

Review by: dogkeeper from Tunbridge Wells Kent, 31st December 2007

Glad i changed to O2

dogkeeper from Tunbridge Wells Kent gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

O2

Review by: adamski from cambridge, 8th January 2008

02 is really great and i will be with them my whole life they have really good offers and cheap prices

adamski from cambridge gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 4 Stars
Service: Rating - 4 Stars
Overall: Rating - 5 Stars

O2 Review

Review by: emily from andover, 8th January 2008

I've been with O2 for years now and never had a problem. I've always received excellent signal coverage and customer service. They are one of the best mobile providers when it comes to value for money. I have always been given excellent upgrade deals too!

emily from andover gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 4 Stars
Experience: Rating - 5 Stars
Service: Rating - 4 Stars
Overall: Rating - 5 Stars

o2 experience

Review by: mandy from derby, 8th January 2008

always been good, especially with on line experience, recomend pay as u go for the kids, 300 free text and 10 pound calls per month, works well, worth paying for sim 9.99 but usually available free on on line deals brill ++++

mandy from derby gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

02

Review by: shelly from lymm, 8th January 2008

since ive been with 02 ive never looked back brillant service all the time and brillant valve for money

shelly from lymm gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

o2 is true blue

Review by: Aaron from benfleet, 20th February 2008

fantasic network i shall use o2 all my life never lose singal only when in channel tunnel thumbs up for 02 recommend for deaf & hearing because 300 free texts for deaf cheap hearing lot of cheap calls

Aaron from benfleet gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

Mr

Review by: Hertheyallher from Leicester, 20th February 2008

Quality service and good value for money

Hertheyallher from Leicester gave O2 a Recommended

Coverage: Rating - 4 Stars
Value: Rating - 3 Stars
Experience: Rating - 5 Stars
Service: Rating - 4 Stars
Overall: Rating - 4 Stars

texts

Review by: anniebob from carlisle, 20th February 2008

i would like too get even more texts monthly for cheeper =D

x

anniebob from carlisle gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

B A Brindle

Review by: babrindle from Preston, 20th February 2008

got 5 phones on contract & been a user since cellnet, will never move due to exellent allround service. Just wish they would let u cap usage on tarrifs

babrindle from Preston gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 3 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

babz-03

Review by: babz-03 from rhyl, 6th March 2008

i have been with O2 for the past 8 years and i cant fault any of the phones that i have had from the shop or ordered online, the only thing that has been a problem is my not being able to find my way round the web site but thats my lack of computer knolager not O2.
i would never use any other mobile company.

babz-03 from rhyl gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 4 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

Simply the best

Review by: mac1690 from Glasgow, Scotland, 6th March 2008

I have been with 02 for 14yrs plus and would never go anywhere else service second to none first class company

mac1690 from Glasgow, Scotland gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

New Customer

Review by: Finnbogg from Darlington, 6th March 2008

I ported from Orange in January after almost 10 years with them. I have to say that O2 Customer Service totally beats Orange .. Apart from the fact that I can understand the operators, they don't have the cockiness that all Orange CSR's seem to have theses days, and they are always very helpful (I had a couple of teething problems when I ported which were sorted immediately)
I HIGHLY RECOMMEND this network to anyone ...

Finnbogg from Darlington gave O2 a Recommended

Coverage: Rating - 5 Stars
Value: Rating - 5 Stars
Experience: Rating - 5 Stars
Service: Rating - 5 Stars
Overall: Rating - 5 Stars

o2

Review by: atech2007 from lincoln, 9th May 2008

The number one network, Un beatable package and tarrifs that make all other networks jealous.

atech2007 from lincoln gave O2 a Recommended